Two-Bedroom Suite
- 1 Single bed
- Shower
- Heating
- Air conditioning
Hotel · Santiago · Santiago Metropolitan
Windsor Suites Hotel
A 3-star hotel on Victoria Subercaseaux, a short walk from Santa Lucia hill and the metro, with simple rooms and a lounge bar.
- Free Wi-Fi in rooms and public areas
- 24-hour reception and business centre
- Outdoor pool, Jacuzzi and sauna
7.2
Very good
401 reviews
Booking.com 7.2 · 401 reviews
About
Windsor Suites Hotel
Windsor Suites Hotel sits on Victoria Subercaseaux, about 30 metres from the Mapocho river. The property offers a lounge bar, a Jacuzzi, a sauna and an outdoor swimming pool, alongside practical amenities like a business centre, laundry and dry cleaning. Rooms include free Wi-Fi, air conditioning and flat-screen TVs.
Guests consistently mention the location: close to Santa Lucia hill, the metro and the Barrio Lastarria district, with many cafes and restaurants within walking distance. The hotel also provides a continental breakfast and has a 24-hour reception, making it a straightforward choice for exploring Santiago.
- Non-smoking property
- Free internet access
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Lift
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central location — Guests rate the hotel’s position highly, noting easy walking distance to the metro, Santa Lucia hill, Plaza de Armas and the Barrio Lastarria district.
- Helpful staff — Several reviews mention friendly and attentive staff, including bilingual team members and a willingness to share the Wi-Fi code.
- Good value for money — Guests find the price reasonable for a centrally located hotel, often calling it a good rate-quality ratio.
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Worth weighing
4 to weigh- Mixed room condition — One review describes the rooms as outdated with stained sheets and broken furniture, while others mention comfortable beds and large rooms, so standards may vary by room.
- Basic breakfast — A guest found the continental breakfast basic and not satisfying, though another described it as a good start to the day – expectations should be modest.
- Some neighbourhood concerns — One review notes the hotel is in a sketchy alley and raises concerns about bugs, though other guests find the area quiet and near a park.
- Potential service variability — While most guests praise the staff, a single review reports unprofessional service, so experiences may differ.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Quadruple Room
- 2 Double beds
- Shower
- Heating
- Air conditioning
Two-Bedroom Family Suite
- 1 Single bed
- Shower
- Heating
- Air conditioning
Double or Twin Room Private Barthroom
- 2 Double beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking property
- 24-hour reception
- Lift
- Rooms/Facilities for disabled
- Safe deposit box
- Business centre
Internet
- Free internet access
- Free Wi-Fi in rooms
Food & Drink
- Continental breakfast
- Restaurant
- Bar/Lounge area
Leisure
- Jacuzzi
- Sauna
- Outdoor swimming pool
- Leisure/TV room
Room Features
- Air conditioning
- Heating
- Flat-screen TV
- Free toiletries
- Sink
- AM/FM alarm clock
Services
- Paid shuttle service
- Laundry
- Dry cleaning
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.2/10 from 401 reviews
Booking.com · 7.2 · 401 reviews
7.2Verified guest“The bed was comfortable and the room was clean. The location was convenient, close to attractions, cafes and restaurants.”
7.2Verified guest“Very friendly and helpful staff, easy walking distance to the city centre and the metro.”
7.2Verified guest“Great location right next to Santa Lucia hill and a short walk from the metro. Being able to explore Barrio Lastarria and the Bella Artes cafes made the stay very enjoyable.”
7.2Verified guest“Good value for the money.”
7.2Verified guest“All the staff were nice. They shared the Wi-Fi security code so I could use my own computer.”
7.2Verified guest“This hotel is a hidden gem – outstanding value for money with affordable prices for a central location. The staff were attentive and friendly, and the location is perfect, right outside a tunnel which makes it easily accessible by metro.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Santa Lucia Hill: The hotel sits next to the hill, a short walk away, with panoramic views and parkland ideal for a morning stroll.
Barrio Lastarria: A bohemian district known for its cafes, restaurants and cultural spots – guests mention exploring it from the hotel with ease.
Plaza de Armas: The main square is within walking distance, surrounded by historic buildings and street life.
Metro access: A short walk to the metro makes it simple to travel across Santiago, as guests noted in reviews.
Victoria Subercaseaux 65, Santiago, Santiago Metropolitan, 8320154, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 27 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Does Windsor Suites Hotel allow pets?
No, pets are not allowed at the property.
Is breakfast included?
The hotel offers a continental breakfast, though the policy does not specify if it is included in the room rate.
Does the hotel have air conditioning and free Wi-Fi?
Yes, all rooms come with air conditioning and heating, and free Wi-Fi is available in rooms and public areas.
Is there parking available?
The hotel does not list parking as an amenity, so you should plan for alternative transport.
What are the nearest attractions?
Santa Lucia hill is next to the hotel, and Plaza de Armas and Barrio Lastarria are within walking distance, according to guest reviews.
The bottom line
Windsor Suites Hotel is a reliable central budget choice for travellers who plan to spend most of their time exploring Santiago. The location and value are the main draws, but room conditions and service can be inconsistent, so set expectations accordingly.
7.2Best for: travellers prioritising location and price over luxury.
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